CRMHOW.COM’s founder and CEO Marc la Chapelle will attend the CRM Evolution 2015 Conference, held from august 17-19 in New York City. Should you want to meet with Marc, please contact him directly via marc@crmhow.com.
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Read the latest thought provoking posts by Marc la Chapelle in Dutch. You can find CRMMarc's Blog here
Today a Strategic Marketing Workshop with Decorabad. #lookingforward
Your CRM system should not be focused on automating your internal processes, but should be capable of supporting the processes of your customers.
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ERP is all about transactions; CRM is all about relations.
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If the customer experience is that important today, then why still charge for service?
At CRMforEducation you will find posts on the application of relationship management in higher education. You can find this blog here