Assess your Level of CRM Expertise
Don’t take this assessment all too seriously, because it doesn’t have a great level of detail However, it might be...
A Nice Infographic on Customer Engagement
SAP designed this nice infographic on the new rules of customer engagement.
TED Talk On How Data Will Transform Business
BCG’s Phillp Evans speaks about the impact of Big Data Analysis on Business and CRM. https://www.youtube.com/watch?v=EHTmxmuhZ10
Funny CRM Dialog
🙂 Watch this funny dialog between an advertiser and a consumer… https://www.youtube.com/watch?v=Uf8_fUjDE_I
CRM and Ordering a Pizza in the Future
And this is exactly why privacy regulations are important… 🙂
Paul Greenberg on Social CRM
In the approximately ten minutes that it takes to watch this video, your whole view on CRM might change! Once...
Great TED Talk on the World of Brand Marketing and Sponsorship
Film maker Morgan Spurlock, best known from the documentary Super Size Me (about the effect of eating nothing but junk...
Joe the Bagger, an Inspiring Story by Barbara Glanz
Barbara Glanz is a very inspiring speaker and thought leader in the areas of retention, customer service and morale. In...
CRM Implementation Cost
Read this white paper to learn about options to lower implementation cost. Implementation Cost Whitepaper
CRMHOW.COM Opens Office in Amsterdam
Amsterdam, October 1st, 2015 After a startup phase where home offices were heavily used, CRMHOW.COM today announces to have opened an...
